FAQs
Quick answers about ordering flowers from Farm-Sook, the florist in Pathum Thani delivering same-day across Bangkok, Nonthaburi and Pathum Thani.
Where does Farm-Sook deliver flowers?
Farm-Sook delivers flowers across all of Bangkok, Nonthaburi, Pathum Thani and Samut Prakan, and also to Samut Sakhon and Pattaya/Chonburi. That covers every Bangkok district, including Sukhumvit, Silom, Sathorn and Chatuchak, plus Rangsit, Pak Kret and Muang Thong Thani.
Do you offer same-day flower delivery?
Yes. Order and pay before 15:00 (Bangkok time, GMT+7) and we deliver the same day. Orders after 15:00 are delivered the next day or on the date you choose at checkout.
What time do you deliver?
We deliver every day between 08:00 and 21:00. You can choose a morning, afternoon or evening window at checkout, and add a preferred time in the order notes.
How long does delivery take?
Most deliveries arrive within 30 minutes to 2 hours of leaving our shop, depending on distance and traffic. For a specific time, order a few hours ahead.
How much does flower delivery cost?
Delivery costs ฿99, ฿179 or ฿249 depending on your postcode zone, and is free on orders over ฿1,500, ฿3,000 or ฿4,500 respectively. Samut Sakhon is a flat ฿400 and Pattaya/Chonburi a flat ฿500; the exact fee is shown at checkout and same-day delivery costs nothing extra.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, PromptPay, Thai bank transfer and USDT (crypto, arranged via LINE or WhatsApp). Card payments are processed securely at checkout.
Can I order from outside Thailand?
Yes. You can order online from any country and pay by international card or PayPal. Remember that Thailand is GMT+7 when checking the 15:00 same-day cutoff.
How fresh are your flowers?
Every bouquet is arranged fresh for each order by our own florists, using hand-picked stems. We never outsource arrangements to other shops.
How do I make my bouquet last longer?
Trim 2–3 cm off the stems at an angle, place them in clean water and change the water every 1–2 days. Keep the flowers away from direct sun, air-conditioning vents and ripening fruit.
Can I add a card message?
Yes. Card messages are free: add your message at checkout and we will include it on a gift card with the bouquet.
Will I get a photo of my bouquet before delivery?
Yes. We send you a photo of your finished bouquet before it goes out for delivery.
Will the bouquet look exactly like the photo?
Your bouquet will closely match the photo in style, colours and size, but greenery and wrapping can vary with the season. If a flower is unavailable, we replace it with one of equal or higher value.
Can I order by phone, LINE or email?
Yes. Call +66 65 661 4787 or +66 93 821 6222, message our LINE Official account @jal9508b, or email piva@farmsookwithpijitha.com with the recipient's name, address and phone number.
Do you deliver to hospitals, offices and hotels?
Yes. Include the building, floor or ward, room number and the recipient's phone number. Some embassies and hospital wards (such as ICUs) do not accept flowers.
Do you take corporate orders and events?
Yes. We supply flowers for offices, brand activations, installations and events across Thailand. Contact us with your date, venue and budget for a quote.
Do you sell flowers wholesale?
Yes. We supply fresh flowers wholesale to businesses; contact us by phone, LINE (@jal9508b) or email with the flowers, quantities and dates you need for a quote.
What if my flowers arrive damaged?
Contact us within 24 hours of delivery with clear photos and we will arrange a replacement or refund. Approved refunds go back to your original payment method within 5–7 business days.
Can I return a gift item or get a refund?
Unopened gift items such as vases and accessories, in their original packaging, can be returned within 4 days of delivery. Opened gift items cannot be returned. Custom arrangements and flowers handled or damaged after delivery cannot be refunded.
Can I cancel or change my order?
Yes. You can cancel or change your order for a full refund up to 1 day before the delivery date. Orders that need a special one-off purchase of flowers or items cannot be cancelled.